Refund & Cancellation Policy
Last updated: 5 November 2026
This policy explains how cancellations and refunds work for Spellbook – The Wizard’s Journal subscriptions sold by Charting Wizards Private Limited.
Cancelling
- Cancel anytime from Settings → Subscription → Cancel subscription, or by emailing contact@chartingwizardsindia.com or messaging us on WhatsApp (+91 95669 85202).
- After you cancel, you keep full access until the end of the period you've already paid for. You will not be charged again.
- After that, your journal is paused. You can still download your data, and it's kept for 6 months in case you come back.
Refunds
| Monthly plan (₹499 / month) | Payments for a month that has started are not refundable. Cancel before the next renewal date to avoid the next charge. |
| Yearly plan | Full refund if you ask within 7 days of your first yearly purchase. No refund after 7 days, or for yearly renewals. |
| Always refunded in full | A duplicate charge, a charge made after you cancelled, or a payment taken when the Journal was not available to you because of a fault on our side. |
| Free plan, free access and promo codes | No payment is taken, so no refund applies. |
How to ask for a refund
Email contact@chartingwizardsindia.com or WhatsApp +91 95669 85202 with your registered email address and the payment date or Razorpay / Stripe payment ID. We reply within 2 working days.
When you'll get it
Approved refunds go back to the original payment method (card, UPI or bank account) within 5–7 working days. Your bank may take a few more days to show it.
Failed or pending payments
If money was deducted but your subscription didn't activate, contact us with the payment details. It is either activated or automatically reversed by the payment gateway, normally within 5–7 working days.